You are responsible for maintaining the telephone line, referred to as the 'inside wire', and service jacks inside your residence. You can just give us a call when you need help and we will be happy to make a service call based on our service call charge of $45.00 plus our $18.00 quarter-hourly rate plus the cost of materials.

But for just $4.99 per month you can avoid unexpected and costly 'inside wire' repairs in your home by signing up for this protection service.

If you subscribe to this service, we will be responsible for the maintenance of the following:

• Inside wiring up to the phone jacks
• phone jacks
• NOT INCLUDED are telephones, telephone cords, Caller ID boxes, and wiring between the phone jacks and telephone equipment -- though isolating a problem to one of these devices as part of the troubleshooting process will be done at no extra charge.

Plan takes effect 60 days after you place your order. The waiting period is waved if you currently have a wire maintenance plan and are a current BELL customer.

• All Covista Long Distance local customers are eligible for this service.
• Key phone systems, PBXs and other non-basic telephone systems are not eligible.

NOTE: If you live in a group living facility, such as a co-op, condo, apartment or dorm, it may be someone else's responsibility. Before ordering this service, check to make sure that you are, in fact, responsible for your inside wire and phone jack maintenance.

• Pre-existing problems
• Problems caused by willful damage
• Problems caused by fire, explosion or Acts of G-d (such as windstorms, floods, hurricanes, tornadoes)
• Key phone systems, PBXs and other non-basic telephone systems are not eligible
• Telephones, telephone cords, Caller ID boxes, and wiring between the phone jacks and telephone equipment are not included, though isolating a problem to one of these devices as part of the troubleshooting process will be done at no extra charge
• Equipment not meeting telecommunications industry standards
• Situations where after reasonable attempts are made, are deemed hazardous or otherwise unsafe (such as the presence of asbestos)

• The rate and terms can be changed, or the service cancelled with 30 days written notice.
• You may cancel at any time by mail, telephone, or email.

• Our work and the materials we use are warranteed to the extent that we will replace defective parts and/or make corrective service calls.
• KISS Long Distance SHALL NOT BE LIABLE FOR DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL RESULTING FROM ANY DEFECTS IN MATERIAL OR WORKMANSHIP OTHER THAN THE ACTUAL REPLACEMENT OF DEFECTIVE MATERIALS.
• THIS PLAN DOES NOT INCLUDE ANY EXPRESSED OR IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.